Privacy Policy

Last Updated: 01 August 2025

Welcome to Minerva Madhapur. Your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://minervamadhapur.com or interact with our services related to our Coffee Shop and Banquet Hall.

1. Information We Collect

We may collect the following types of information from users:

Personal Information:

  • Name

  • Email address

  • Phone number

  • Booking/reservation details

  • Event preferences (for banquet hall)

Usage Data (collected automatically):

  • IP address

  • Device and browser information

  • Pages visited, time spent, and referral sources

  • Cookies and tracking data

2. How We Use Your Information

We use the information to:

  • Respond to inquiries and feedback

  • Process banquet hall booking requests

  • Confirm coffee shop reservations (if applicable)

  • Send promotional updates and event announcements

  • Improve our website functionality and user experience

  • Ensure website security and prevent misuse

3. Cookies & Tracking Technologies

We use cookies to:

  • Analyze traffic and visitor behavior

  • Enhance user experience

  • Enable functionality such as booking forms

You can disable cookies via your browser settings.

4. Third-Party Sharing

We do not sell your data. We may share information with:

  • Payment processors (if online payment is enabled in the future)

  • Analytics and marketing tools (e.g., Google Analytics)

  • Authorities, if legally required

5. Data Security

We implement technical and organizational safeguards to protect your data against unauthorized access, misuse, or alteration.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold

  • Request correction or deletion

  • Withdraw consent to marketing emails

  • Contact us for concerns or data inquiries

7. Banquet Booking and Coffee Shop Feedback

If you use our banquet booking or feedback forms, we collect your information to process and respond to your request efficiently.

For queries, write to us at:
📧 banquets@minervamadhapur.com
📧 info@minervamadhapur.com

8. Third-Party Links

Our site may contain links to other websites (such as Instagram, Google Maps, etc.). We are not responsible for their content or privacy practices.

9. Children’s Privacy

Our services are not directed to individuals under 13 years of age. We do not knowingly collect data from children.

10. Policy Updates

We may update this Privacy Policy periodically. Changes will be reflected on this page with the updated date.

11. Contact Us

For any questions about this Privacy Policy or how your data is handled, please contact:

Minerva Madhapur
Website: https://minervamadhapur.com
Email:  info@minervamadhapur.com